Returns & Exchanges
We want you to be fully satisfied with your Black+Blum purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Whether you are seeking a refund or an exchange, our team is dedicated to helping you find the perfect sustainable solution for your home.
Return Process
- 1.Initiate Your Return
Log in to our online returns portal using your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Ensure all products are clean, unused, and in their original eco-friendly packaging to guarantee a full refund.
- 3.Ship the Parcel
Print your prepaid shipping label and drop off the package at any authorized carrier location, keeping a copy of your tracking number.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.